Terms of Service

Last updated: August 9, 2025

These Terms of Service (“Terms”) govern your access to and use of the website at predictablepatients.solutions and any content, forms, scheduling pages, or materials provided by Predictable Patients® (“we,” “us,” “our”). By using our site or engaging our services, you agree to these Terms.

No medical advice. We provide business consulting, education, and AI-enabled workflow guidance for medical-aesthetic practices. We do not provide clinical care or medical advice.

1) Use of the site & services

You may use our site for lawful business purposes. Do not attempt to disrupt or misuse the site, scrape content, or submit protected health information (PHI) through marketing forms.

2) Scheduling, programs & payment (if applicable)

Scheduling is offered for your convenience and may be subject to availability. Some services or programs may require a separate Master Services Agreement, Statement of Work, or order form specifying scope, timing, and fees. Payments, if processed online, are handled by our payment processor; you agree to their terms.

3) Results & responsibilities

We aim to deliver high-quality strategy and implementation support. However, business outcomes depend on many factors outside our control. We do not guarantee specific results (e.g., revenue, conversions, rankings).

4) Intellectual property

All materials we provide—frameworks (including T.I.M.E. Method™ and C.L.A.R.I.T.Y™), guides, presentations, trainings, templates, copy, graphics, logos, and trademarks (Predictable Patients®, Omnia AI™)—are owned by us or our licensors and protected by law. Unless expressly permitted in writing, you may not copy, distribute, modify, or create derivative works from our materials.

5) Your content & feedback

If you submit content (e.g., messages, uploaded files), you represent you have rights to share it and grant us a non-exclusive license to use it to provide services to you. Please do not upload PHI through marketing forms.

6) Third-party services

Our site may link to or integrate third-party services (e.g., scheduling, video conferencing, analytics). We are not responsible for third-party sites or their terms or policies.

7) SMS & email communications

By opting in on our forms (via an unchecked checkbox) or by texting our business number, you consent to receive SMS from us.

Opt-out/Help: Reply STOP to opt out at any time. Reply HELP for help.

Frequency & rates: Message frequency varies. Message & data rates may apply.

Email: You can unsubscribe from marketing emails via the footer link; we may still send transactional emails (e.g., appointment info).

Consent is not a condition of purchase. See our Privacy Policy for details.

8) Confidentiality

We treat non-public business information you share for consulting purposes as confidential and use it only to provide services, except as otherwise permitted by you or required by law.

9) Disclaimers & limitation of liability

THE SITE AND MATERIALS ARE PROVIDED “AS IS.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED. IN NO EVENT WILL WE BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS/REVENUE, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SITE OR MATERIALS WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS ($100) OR, FOR PAID SERVICES, THE AMOUNTS YOU PAID TO US FOR THE SERVICE GIVING RISE TO THE CLAIM IN THE THREE (3) MONTHS BEFORE THE EVENT.

10) Indemnification

You agree to indemnify and hold us harmless from claims arising out of your misuse of the site, violation of these Terms, or infringement of others’ rights.

11) Changes to these Terms

We may update these Terms. The “Last updated” date indicates the latest revision. Continued use of the site after changes signifies acceptance.

12) Governing law & venue

These Terms are governed by the laws of the State of Colorado, without regard to conflicts of law. You consent to the exclusive jurisdiction and venue of state and federal courts located in Colorado for any disputes not otherwise subject to a separate agreement.

13) Contact

Predictable Patients®
Email: [email protected]
Phone: 800.214.4127