How Well Does Your Team Handle the Most Important Call in Your Practice?

A confidential, done-for-you phone audit of your own new-patient inquiry process — scored, documented, and built for improvement.

Most practices spend heavily to make the phone ring — and then leave what happens next entirely to chance. The First Call Audit™ places 5 real inquiry calls to your practice, at varying days and times over a 3-week period, evaluating how your team handles new patient inquiries for 5 procedures of your choice. You'll receive a detailed, confidential report identifying exactly where calls are won, where they're lost, and where opportunity is hiding in your very first touchpoint with a prospective patient.

• 5 mystery calls placed to your practice over 21 days

• Varying days of week and times of day for a realistic sample

• Detailed written report of findings and opportunities

• 100% confidential — for your eyes only

Report delivered within 28 business days of order.